Customer Care Representative

Alameda, CA
Full-Time
Black arrow
Back to positions

Be on the frontline of helping others.

Do you enjoy working with people and making meaningful connections? Make a difference with the Kelly Lux Group in your community today!

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

  • Ability to resolve complex customer issues
  • Excellent communication skills – written, verbal and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (we'll help you obtain)
  • Life and Health license (we'll help you obtain)

Salary + Benefits

Salary: $55,000 - $100,000

Estimated Commission: $7,500+

Opportunity for advancement within the office

Benefits

  • Major Medical
  • Dental/Vision
  • 401k
  • Paid Vacation

What are you waiting for? Join us!

Black arrow
White arrow
Apply Now